The following is a simple outline of your rights when purchasing from Sending Love. We are governed by the laws of New South Wales, Australia.
Information about us
D.W LONG & L.L LONG (ABN 57 556 424 499) is a family partnership. We trade as “Sending Love” and operate the website www.sendinglove.com.au. We offer monthly recurring Subscriptions Boxes Australia wide. Previous Subscriptions Boxes and Gift Hampers can be purchased separately. Subject to availability.
Our site is only intended for use by people residing within Australia. We do not accept orders from individuals outside Australia.
We reserve the right to deny access and/or service to anyone at any time for as long as we desire for any reason whatsoever, and without the need to provide reason. To the maximum extent permitted by law, we do not accept liability for loss which you may suffer or incur as a result of such actions.
To become a registered user, you must be at least 18 years of age and must provide Sending Love your personal information including, without limitation, your name and e-mail address. To use the service, you may be required to login using your email address and a password nominated by you.
You are entirely responsible to maintain the confidentiality and use of your email address and password at all times whilst using this site and service.
You may change your password at any time by following instructions on the site.
The Agreement between You and Us
After registering and completing the subscription or order process on the Sending Love website, you will be sent a confirmation e-mail from us that contains details of your order, and details of your responsibilities regarding our agreement. Our agreement will relate only to the product or service you have ordered or subscribed to.
By subscribing to Sending Love you acknowledge that your subscription has a recurring payment feature and Sending Love may arrange periodic charges (e.g. monthly) without further authorisation from you, for an indefinite period, and you accept responsibility for all recurring charges until you provide notice that you have terminated this authorisation or wish to change your payment method. Such notice will not affect charges submitted before Sending Love could reasonably act.
Change of Details
If your details change in anyway, you must promptly advise Sending Love.
Changes to PERSONAL details, including DELIVERY instructions, must be received before:
Midnight on the 25th day of the month. (For box dispatches 1st-4th of the following month)
Changes to PAYMENT details, must be received before:
Midnight on the 15th day of the month. (For box payments 24th of that month)
Sending Love will not be liable for any charge or loss that you may incur as a result of invalid and/or incorrect personal or payment information. Sending Love reserves the right to seek reimbursement for expenses incurred if any, due to incorrect information provided by you.